Job role includes

• Answer and screen incoming telephone calls, enquiries and requests, dealing with them where appropriate or directing them to the relevant team member.
• Ensure the reception desk is staffed at all times.
• Welcome and greet clients and visitors, show them to meeting rooms and provide refreshments.
• Check the answering machine each morning and pass messages to the appropriate staff member.
• Maintain a clean, organised and presentable office environment.
• Monitor office supplies and stock levels, and advise when orders need to be placed.
• Manage incoming and outgoing post, ensuring correspondence is distributed or filed appropriately.
• Carry out general administrative duties, including preparing documents, printing, scanning, photocopying and filing.
• Manage diaries and meeting arrangements as required.
• Maintain accurate and up-to-date records with Companies house and HMRC for clients.
• Liaise with company suppliers, obtain quotations and maintain records of supplier and contract details.
• Basic sales ledger and purchase ledger
• Liaise with clients to ensure the engagement process is completed promptly and efficiently.
• Request and collect the necessary client documentation and identification, completing anti money laundering regulations.
• Set up and maintain client records on company systems.
• Provide general administrative and operational support to the Office Manager and Business Support Manager.
• Assist with planning and organising company events, meetings and team activities.