Business Admin Apprentice

Level: 3


Employer: The Debt Advice Service


Location: Ram Mill Gordon Street

Are you organised, proactive, and passionate about helping people? Join The Debt Advice Service as a Business Admin Apprentice. You’ll play a key role in assisting with client enquiries, checking eligibility for debt solutions, and helping generate new business.

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Duration: 1 Year 6 Months

Expected start date: 11/10/2026

Hours per week: 40 hours

Wage: (Annually)

Job role includes

As a Business Admin Apprentice, you will work closely with the team to support daily operations. Your main duties will include:

 

·         Handling inbound enquiries via phone, email, and web chat.

·         Checking initial eligibility for various debt solutions.

·         Inputting and managing client information on internal systems.

·         Following up with potential leads and gathering required documentation.

·         Supporting the admin and advisor teams with general office tasks.

·         Delivering excellent customer service and maintaining confidentiality at all times.

·         Learning and understanding the financial products we offer to support client queries.

This is a fantastic opportunity for someone looking to grow in a professional, customer-focused environment.

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About employer

The Debt Advice Service provides confidential and professional debt advice, helping individuals regain control of their finances. We pride ourselves on a client-first approach and offer tailored debt solutions. This is a great opportunity to join a growing, supportive team and build a career in a meaningful industry.

 

https://www.debtadviceservice.co.uk

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  • weighting: Essential
  • qualificationType: GCSE
  • subject: English
  • grade: 4

·         Business Administrator Level 3 Apprenticeship Standard

·         Training delivered by Rochdale Training via on-site visits

·         Monthly Training 1:1s with a qualified trainer to support development and progression

    ·         Opportunity for a full-time role upon completion

    ·         Potential progression to an advisor role

    ·         Ongoing personal development and support with further qualifications

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working

Vacancy title

Vacancy description

Level:
Employer:
Location:

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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
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About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills