Retail Parts Advisor Apprentice

Level: 2


Employer: Mercedes-Benz of Macclesfield


Location: Lyme Green Business Park

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working behind the scenes receiving deliveries & at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting & analysing purchasing habits, as well as developing your ability to retain customers.

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Duration: 1 Year

Expected start date: 01/09/2026

Hours per week: 40 hours

Wage: (Annually)

Job role includes

The role of a Retail (Parts) Advisor Apprentice:

  • Building and maintaining relationships with internal and external customers, both in person and over the phone
  • Developing relationships with other departments
  • Preparing orders
  • Meeting deadlines
  • Stock control/management
  • Processing warranty claims and payment
  • Identifying parts
  • Business development/ planning
  • Marketing and visual merchandising
  • Forecasting and budgeting
  • Managing logistics, including organising and arranging deliveries

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About employer

Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.

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  • weighting: Essential
  • qualificationType: GCSE
  • subject: English
  • grade: Grade A*-C/9-4

  • You will learn the key principles, practices and skills that underpin the role
  • You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
  • Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme

    Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

    • Parts process specialist
    • Parts supervisor
    • Parts manager
    • After-sales manager
    • May lead to a sales executive
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Patience

Vacancy title

Vacancy description

Level:
Employer:
Location:

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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
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About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills