Customer Service/ Receptionist Apprentice

Level: 2


Employer: ICE Postgraduate Dental Institute & Hospital


Location: NORTHERN HOUSE

Immediate start has arisen with an exciting opportunity for an apprentice to join our busy dental hospital. We are looking for a receptionist apprentice for an exciting role working within the team.

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Duration: 1 Year 4 Months

Expected start date: 20/07/2026

Hours per week: 37.5 hours

Wage: (Annually)

Job role includes

  • General everyday admin tasks
  • Answering the phone internal and external
  • Taking bookings and checking in and out for appointments
  • Sending and receiving of emails
  • Liaising with other parties
  • Taking payments
  • Organisation skills

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About employer

ICE Postgraduate Dental Institute and Hospital is an evidence-based provider of dental education for dentists, dental nurses and medical specialists. As a dental hospital, ICE also offers specialist treatments to patients including implants, prosthodontics, orthodontics and endodontics

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  • weighting: Essential
  • qualificationType: GCSE
  • subject: English
  • grade: C/4 or above or equivalent

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • This qualification requires college attendance one day a month.

    • On completion of the apprenticeship there may be a permanent position
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Vacancy title

Vacancy description

Level:
Employer:
Location:

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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
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About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills