Apprentice Customer Service Assistant - REF 14910

Level: 2


Employer: HOWARTH TIMBER & BUILDING SUPPLIES LIMITED


Location: Bright Street

Howarth Timber in Bury are recruiting for an Apprentice Customer Service Assistant. The successful candidate will complete a Level 2 Customer Service Practitioner Apprenticeship over the duration of 16 months.

Duration: 1 Year 4 Months

Expected start date: 12/05/2026

Hours per week: 37.5 hours

Wage: (Annually)

Job role includes

  • Serving customers, both at the sales counter and over the phone
  • Use of our sales computer system to enable goods to be charged to both our cash and account customers
  • Assist in the understanding and correct selection of the range of products which our customers require
  • Sorting stock deliveries in the shop, maintaining a tidy and safe environment for both customers and work colleagues
  • Other duties and responsibilities express and implied which arise from the nature and character of the post within the branch as deemed by your line manager

About employer

With over 180 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service, and knowledge you can rely on.

Now the UK’s largest privately‑owned timber company, our origins can be traced back to 1840 when we commenced trading as Hudson & Co. Over the years the Howarth Timber Group has expanded from a one‑man company to an employer of more than 1,000 people specialists who know the industry inside out. We take great pride in our teams of local experts serving our local communities.

  • Functional Skills
  • Work Based Learning
  • Customer Service Practitioner

    Progression onto full time employment.

  • Team working
  • Good work ethic
  • Punctual
  • Ambitious for Progression

Vacancy title

Vacancy description

Level:
Employer:
Location:

Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.

About employer

Employer description

  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills