Apprentice IT Engineer

Level: 3


Employer: 360 OFFICE LIMITED


Location: The Sharp Project

We are keen to find an individual eager to learn and develop their skills rather than someone with a full range of existing skill sets. For the right candidate we are keen to help you achieve Microsoft Certification as well as Manufacturer training by the likes of Ricoh, Kyocera & Lexmark.

Duration: 1 Year 6 Months

Expected start date: 02/03/2026

Hours per week: 33 hours

Wage: (Annually)

Job role includes

Responsibilities and Duties:

  • Provide routine and emergency fault diagnosis and repair of office technology
  • Provide service to Printer/MFP fleets
  • Maintain detailed records of repairs and maintenance works
  • Maintain and provide an accurate record of stock and parts inventory
  • Assist in the ordering of parts and materials for the ongoing service of office technology
  • Provide setup, commissioning, and delivery of office technology products to locations around Yorkshire and beyond
  • Train end users in the proper use and training of the hardware and software provided
  • Maintain accurate records for expenses, mileage, and other relevant information in line with the role
  • Perform other duties as assigned by your line manager
  • Perform to KPI's in line with company policy
  • Influence product development by working closely with our product, marketing, and sales teams to collect and digest user feedback
  • Contribute to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps
  • Help improve the technical knowledge of our sales team, coaching them on new developments within 360 Office and the wider 360 Office ecosystem

About employer

360 Office Ltd are a Yorkshire based Managed Service Provider (MSP) operating out of our Head Office in Hull. We love technology, and love to share what we love with our customers. Offering B2B goods and services which assist businesses in driving down costs and improving efficiency

Information Communications Technician Level 3 Apprenticeship Standard.

    To be confirmed.

  • Communication skills
  • Attention to detail
  • Desire to learn
  • Drivers License
  • Access to car

Vacancy title

Vacancy description

Level:
Employer:
Location:

Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.

About employer

Employer description

  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills