Data Technician Apprentice

Level: 3


Employer: DIGICOMM 360 LIMITED


Location: 34 Queensbrook

Are you ready to kick-start your career in tech? As a Data Technician Apprentice, you’ll play a key role in supporting both clients and colleagues. Working closely with our Office Manager, you’ll not only gain hands-on technical skills but also develop a strong understanding of how effective administration keeps an office running efficiently.
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Duration: 1 Year 4 Months

Expected start date: 03/12/2025

Hours per week: 35 hours

Wage: (Annually)

Job role includes

  • Lead Data, including external data from source and export for call out and email campaigns
  • Maintenance, support and product contracts
  • Collating product data based on what Digicomm sell or will be selling
  • Creating / assisting with the creation of quote templates
  • Organising images for relevant products
  • External data
  • Centralising a stock list and or adding to Quotewerks
  • SharePoint
  • Creating and deploying templates
  • Ensuring all documents adhere to our brand guidelines.
  • Preparation, documentation, and implementation of processes for quality systems accreditation – example ISO
  • Compliance procedures and documentation
  • Promote generalised training – logging in our HR Program
  • Answering inbound general company telephone calls and accounts calls
  • Fall back for operations calls
  • Take specific details of the person calling, the fault being reported and understand the priority
  • Efficient method of relaying the information to the support team and or creating a case in CRM for the operations team to act upon

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About employer

Looking for reliable IT support or a flexible phone system that works wherever you are? At Digicomm360, we specialise in helping businesses like yours stay connected, secure and productive – whether you’re working from the office, home or on the move.

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  • Data Technician Level 3 (A level) Apprenticeship Standard

    • Progression opportunities available upon successful completion of the apprenticeship
  • Communication skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Initiative

Vacancy title

Vacancy description

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Employer:
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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
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About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills