Customer Service apprenticeship

Level: 3


Employer: TCS Geotechnics


Location: UNIT 2 & 5 TETBURY CLOSE

TCS Geotechnics is offering an exciting opportunity for an aspiring Customer Service apprentice to begin their career.
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Duration: 1 Year 3 Months

Expected start date: 30/11/2025

Hours per week: 40 hours

Wage: (Annually)

Job role includes

Main Responsibilities & Duties include -

  • Assist the sales team in the preparation of sales proposals when required
  • Support in the preparation marketing content working with Marketing & Sales
  • Track quotations and follow up with clients
  • Track incoming enquiries and provide a win/loss analysis report for the GM
  • Ensure project cost analysis is regularly updated in line with the win/loss analysis report.
  • Inputting sales orders as advised by the sales team & creating purchase orders when required
  • Answering telephone calls & passing on messages.

Desired skills & qualities -

  • Self-motivated and a drive to progress
  • Excellent attention to detail
  • Creative and an ability to think outside the box
  • Excellent telephone manner and the ability to work as part of a team
  • IT skills including a basic knowledge in Excel, Word & Outlook

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About employer

TCS Geotechnics are a leading provider of specialist geotechnical products for the construction and civil engineering industries. We have established a strong reputation across these sectors for fast and efficient service supporting merchant customers with high quality competitively priced products and systems. We provide a broad range of market leading geosynthetics and other geotechnical products and from our extensive stock we can offer next day delivery anywhere in the UK.

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  • weighting: Essential
  • qualificationType: GCSE
  • subject: Maths & English and 3 other subjects
  • grade: 4 and above

All training will take place at the workplace via tutor led monthly sessions. A Level 3 Customer Service qualification will be gained on successful completion taking approx. 18months.

    Long term future career prospects are available on successful completion of the apprenticeship period.

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Logical
  • Team working
  • Creative
  • Initiative

Vacancy title

Vacancy description

Level:
Employer:
Location:

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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
Apply now

About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills