Customer Service Apprentice

Level: 2


Employer: AvPay Ltd


Location: Suite 403, Lester House Business Centre

Immediate start has been created for an enthusiastic, energetic apprentice who wants to progress and work in our small and friendly busy office in the centre of Bury. AvPay is looking for a candidate that is motivated, looking for a challenge and will play a key role within the business.
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Duration: 1 Year 4 Months

Expected start date: 16/06/2025

Hours per week: 30 hours

Wage: (Annually)

Job role includes

  • Be responsible for contacting aircrafts sellers throughout the world, with the aim of listing their aircraft on our platform.
  • Once the seller has registered to list their aircraft, be trained on how to upload the aircraft and will then support the customer with their listing until the aircraft has sold.
  • Training will be provided on how to use our CRM system and the candidate will be mentored in the best practices for organising and ranking prospects, how to approach a prospect for the first time and support the customer until the aircraft has been sold.

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About employer

AvPay is an aviation marketplace that connects aircraft buyers and sellers around the world. They have over 3,000 aircraft listed in over 80 different countries.

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  • weighting: Essential
  • qualificationType: GCSE or equivalent
  • subject: English
  • grade: C/4 or above

Customer Service Practitioner L2 Standard.

This qualification requires college attendance one day a month.

    We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

Vacancy title

Vacancy description

Level:
Employer:
Location:

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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
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About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills