Degree Apprentice Service Delivery Analyst 2025

Level: 6


Employer: CAPGEMINI UK PLC


Location: Venus Building

This is a 3-year degree apprenticeship with Sheffield Hallam University in which you study part time alongside a full-time role. You will cover modules such as Financial Management, Marketing, leadership & change management, business project management and Big Data Analytics. There is a final stage project in conjunction with Capgemini’s business.
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Duration: 3 Years

Expected start date: 01/09/2025

Hours per week: 37.5 hours

Wage: (Annually)

Job role includes

As a Service Delivery Analyst you will be combining your full-time role and part-time study for a Chartered Manager Degree Apprenticeship with our partner University.  Working within Application Development and Maintenance (ADM) across a huge spectrum of challenges, you will:

  • Provide IT service management expertise that will transform how our clients conduct their day-to-day business.
  • Assist the service Engagement Manager to deliver contracted services to our clients in line with ITIL and/or Agile principles.
  • Build strong team and client relationships, support growth, innovation and continuous service improvement.

On the Service Management career path, as you build your awareness of service delivery and gain experiences across the full scope of delivery processes, as well as financial management, you will be preparing to become an Engagement Manager with full accountability for your own service.     

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About employer

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You Want

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  • weighting: Essential
  • qualificationType: A Level
  • subject: Any subject
  • grade: CCC/Merit Merit Merit

  • You will be required to attend Sheffield Hallam University on a series of study blocks.
  • The degree award is BA (Hons) Professional Practice in Management.

    In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification. 

    If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? 

  • Communication skills
  • IT skills
  • Problem solving skills
  • Team working

Vacancy title

Vacancy description

Level:
Employer:
Location:

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Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.
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About employer

Employer description

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  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills