Freight Operations Apprentice

Level: 3


Employer: LIGENTIA UK LIMITED


Location: Trilogy House

You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division. You will become skilled in receiving shipping orders & arranging/monitoring the progress from point of origin to final delivery, developing experience, ensuring all contractual obligations & service levels are met.

Duration: 18 Months

Expected start date: 02/09/2024

Hours per week: 37.5 hours

Wage: 15000 (Annually)

Job role includes

You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division.

You will become skilled in receiving shipping orders and arranging/monitoring the progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met.

As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:

  • Principles of International shipping (e.g. Incoterms).
  • Key import and export procedures
  • Networking by interacting with Global offices.
  • Customer service skills.
  • HM Custom’s procedures in relation to the importation of goods from outside of the EU.
  • Liaison with shipping lines / airlines and transport providers for cost and routing information.
  • Basic consignment profit and loss.
  • IT systems and how they support the operation.
  • Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight.
  • Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations.
  • Preparation of customs documentation for import and export consignments moving by air, road and ocean freight.
  • Review new job requests, identifying and allocating the required Shipping team resources.
  • Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option.
  • Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met.
  • Liaising with project coordinators and other departments – transport, warehouse, packing, finance - to ensure the smooth running of jobs.
  • Develop relationship with allocated customers
  • Ensures all customer enquiries are responded to promptly and professionally.
  • Adhere to Customs Compliance procedures and documentation
  • Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
  • Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
  • Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
  • Liaise directly with overseas offices on shipment or airfreight planning and coordination

 

About employer

Ligentia operates right at the heart of this dynamic and demanding industry, helping develop more sustainable and agile support chain for some of the worlds most sophisticated retailers and best-known brands, plus plenty of other companies besides. With expert teams and clever technology, we support customers across sectors including retail, consumer goods brands, automotive and healthcare – solving problems and making sure their goods arrive on-time and in-full, reliably, efficiently, cost-effectively and increasingly, sustainably. We’ve got some pretty amazing people making it happen. With expert teams in Asia, Australia, Europe, UK and USA made up of over 1300 colleagues spread across 30+ operating locations. Their talent, tenacity and can-do approach combines seamlessly with software and services to support the whole supply chain, end-to-end. From origin to destination and every point in between; ably supported by a network and community of high-quality partners, to ensure that we deliver what we promise, wherever in the world and whenever that may be. Our growth story has been strong and consistent, with accelerated expansion in the last 3 years, including investment from Equistone Partners Europe secured in February 2021 and the acquisition of Poland-based VGL Solid Group in October 2022. In short, Ligentia is a great place to be right now, if you want harness your own knowledge and talents to make an impact and enjoy growing and collaborating with like-minded people.

  • weighting: Essential
  • qualificationType: GCSE or equivalent
  • subject: 5 GCSE’s including Maths and English
  • grade: A*-C/ 4-9

International freight forwarding specialist Level 3 to include:

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
  • Quarterly formal progress review meetings, identifying learning achievements and next steps

    • A permanent role for the successful person with the right attitude.
    • Future progression within the company.
    • A well-structured personal development plan.
  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Initiative
  • Eager to learn
  • Proactive
  • Reliable

Vacancy title

Vacancy description

Level:
Employer:
Location:

Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.

About employer

Employer description

  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills