Business Administration Apprentice Level 3 Standard

Level: 3


Employer: THOMAS HALLIWELL ELECTRICAL LTD


Location: 162 MIDDLETON ROAD

An exciting opportunity has arisen to join our growing team. You will be answering phones and performing general administration duties.

Duration: 18 Months

Expected start date: 04/03/2024

Hours per week: 35 hours

Wage: (Annually)

Job role includes

Your typical tasks will include… Answering the phone Creating and assisting with the creation of documents including customer agreements and health and safety documents. Assisting with H&S accreditation renewals Tracking projects and ensuring all subtasks are complete on time. Contacting customers and the other stakeholders involved in projects to book appointments, communicate key information and obtain information required. Performing administrative duties in our CRM (Customer Relationship Management) system. Making updates to our website.

Contributing to the improvement of internal processes as our team grows.

Communication – Often the quickest and most effective way to complete your task is to pick up the phone and call a stakeholder, whether that’s a colleague, subcontractor or customer. We are looking for someone who feels comfortable (or is keen to improve their proficiency) doing this and representing the business professionally. Written communication is also important as you will be writing emails both internally and externally.

Technology – We are looking for someone who is keen to learn new computer systems. We use a number of different solar design and management tools, in which you will be performingadministrative duties and information gathering activities. We use a CRM (customer relationship management) system to manage our customer interactions and have a management system for health, safety and environmental obligations. We regularly use Microsoft Office applications, and as our team grows, we are exploring innovative solutions such as Trello and Airtable to improve our effectiveness and teamworking.

Organisation – Our jobs are projects that involve many steps. Keeping track of multiple projects and where each is up to is an important aspect of the job. In addition to this you must keep track of your own tasks and priorities.

 

About employer

Thomas Halliwell offers consultation, design, fit-out, and commissioning services on an individual basis, as required. However, many of our clients require a holistic service. In these instances, our teams work together closely to provide a full turnkey package.

  • weighting: Essential
  • qualificationType: GCSE or equivalent
  • subject: 4 Subjects including English and Maths
  • grade: grades 9-4 (A*-C)

Level 3 Business Administration

Off the job training will take place 1 day a week at Oldham College

    If appropriate there are potential progression opportunities

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative

Vacancy title

Vacancy description

Level:
Employer:
Location:

Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.

About employer

Employer description

  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills