Customer Service/ Receptionist Apprentice

Level: 2


Employer: 518 Dental


Location: 518 BURY ROAD

Immediate start has arisen for an apprentice to join our small but busy dental practice. The apprentice would need to be hard working, have a friendly nature about them, be confident and be able to learn how to deal with patients in person and over the phone in a professional manner.

Duration: 16 Months

Expected start date: 18/03/2024

Hours per week: 36.5 hours

Wage: (Annually)

Job role includes

  • General everyday admin tasks
  • Answering the phone internal and external
  • Taking bookings and checking in and out for appointments
  • Sending and receiving of Emails
  • Liaising with other parties
  • Filing
  • Scanning
  • Cleaning

About employer

518 Dental we have a passionate team who strive to ensure we deliver the service you expect and deserve. Our patients have access to an array of NHS and private treatments ranging from routine care to advanced cosmetic treatments. 518 Dental help you to have the confidence that comes from having an attractive healthy smile. All members of our dental team are committed to continuing professional education and keeping up to date with all the latest developments in the dental world.

  • weighting: Essential
  • qualificationType: GCSE or equivalent
  • subject: English
  • grade: C/4 or above

  • Customer service practitioner level 2 apprenticeship standard
  • This is a work-based qualification with monthly college attendance

    • Subject to a successful apprenticeship you may be employed by the company and considered for a full time role
  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Vacancy title

Vacancy description

Level:
Employer:
Location:

Duration: 18 months

Expected start date: 28/3/2022

Hours per week: 37.5 hours

Wage: 146.25 (weekly)

Job role includes

  • Explore what an apprenticeship is and how they work.
  • Understand what it means to be an apprentice.
  • Discover different apprenticeship types, get application hints and tips, and apply for vacancies.

About employer

Employer description

  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills
  • Ability to work as part of a team
  • Excellent interpersonal skills
  • Excellent communication skills
  • Ability to prioritise tasks
  • Excellent organisational skills
  • Good problem-solving skills